AUDIO
& VIDEO TAPES The following Tapes and Video's are available for you to borrow from the downtown SBDC on First Street |
|
AUDIO
& VIDEO TAPES The following Tapes and Video's are available for you to borrow from the downtown SBDC on First Street |
| Call # |
Title |
Author |
Year |
Length |
| – |
CNN Connection |
Allyn and Bacon |
– | – |
| – |
SFP Productive |
Patty Hannum, Steve Brown, Kennedy Smith |
1993 |
18:00 |
| ACCOUNTING | ||||
|
ACTG1 |
Making Your Business Work: Business Owner Tax Update |
– |
1989 |
55:00 |
| BUSINESS PLANS | ||||
|
BP1 |
The Business Plan: Your Road Map for Success |
– | – | – |
| COMMUNICATION | ||||
|
COM1 |
Assertiveness Training |
Helga Rhode |
1990 |
3:00:00 |
|
COM2 |
How to Speak Up, Set Limits, and Say No, Without losing your job or your friends |
Maria Arapakis |
– |
90:00 |
|
COM3 |
How to Present a Professional Image |
Carol Price |
– |
92:00 86:00 |
|
COM4 |
The Massy Triad, Part I, What You Are is Where You Were When (with handout) |
Dr. Morris Massy |
– |
64:00 |
|
COM5 |
The Massy Triad, Part II, What You Are Is Not What You Have To Be (with handout) |
Dr. Morris Massy |
– |
59:00 |
|
COM6 |
The Massy Triad, Part III, What You Are Is Where You See (with handout) |
Dr. Morris Massy |
– |
65:00 |
| CUSTOMER SERVICE | ||||
|
CS1 |
How to Deal with Difficult People, Volume I |
Dr. Rick Brinkman, Dr. Rick Kirschner |
– |
74:00 116:00 |
|
CS2 |
The Power of Customer Service |
Paul R. Timm, Ph.D. |
– |
60:00 |
|
CS3 |
Wild About Anchorage: Hospitality Training |
– |
– |
42:09 |
|
CS4 |
Building Customer Satisfaction |
Robert Desatnick |
1990 |
– |
|
CS5 |
The Power of Customer Service (video/audio/workbook) |
Paul R. Timm, Ph.D. |
1989 |
v60:00 |
| EMPLOYEE'S | ||||
|
EMP1 |
Successful Strategies for Business. Tackling the Rising Cost of Employee Benefits |
Edward D. Jones & Co. |
1992 |
60:00 |
|
EMP2 |
Medical Educational Services, Survival #2: Wellness in the Workplace |
– | – | – |
|
EMP3 |
Making Your Business Work: Meeting Today's Challenges. Battling Worker's Compensation Costs |
Patty Hannum, Terry Schlick, Stacey Sickendick |
1993 |
– |
|
EMP4 |
Making Your Business Work: Meeting Today's Challenges. The Americans with Disabilities Act: Compliance Strategies for Small Business |
Bob Ciapciak, Richard Jaudes, Linda Baker Oberst |
1993 |
59:10 |
|
EMP5 |
Valuing Diversity 3: Communicating Across Cultures |
– |
1987 |
– |
|
EMP6 |
Everything Looks So Normal (Drug Awareness) |
– | – |
30:00 |
| FINANCES | ||||
|
FN1 |
How to Finance Your Small Business, Volume 2, Strategies for Small Business Success |
– |
1990 |
28:00 |
|
FN2 |
Profiting from Financial Statements: An Introduction to Business Analysis |
– |
– |
– |
|
FN3 |
Successful Strategies for Business. Alternative Sources of Financing |
– |
1992 |
58:10 |
|
FN4 |
The Entrepreneurial Revolution and its Impact on the American Economy Now and Into the Future |
– |
1991 |
– |
|
FN5 |
The Business of Retirement Plans |
– | 1991 | – |
|
FN6 |
Rising Income Strategies for Retirees |
Jack Phelan, Graham Holloway |
– |
47:28 |
|
FN7 |
Investment Trends with Dr. Goodman |
– |
1992 |
30:00 |
|
FN9 |
Decisions for the Decade: the Case for Global Investing |
– |
1993 |
– |
| HOME BASED BUSINESS | ||||
|
HBB1 |
Home-Based Business: A Winning Blueprint |
– |
1991 |
55:00 |
| INTERNATIONAL BUSINESS | ||||
|
IT1 |
Basics of Exporting |
– | – | – |
|
IT2 |
The Japan They Don't Talk About |
– | – | – |
| MANAGEMENT | ||||
|
MAN01 |
The One Minute Manager |
Ken Blachard, Ph.D, Spencer Johnson,MD |
– |
50:00 |
|
MAN02 |
Team Building: How to Motivate and Manage People, Volume I |
Mark Sanborn |
– |
99:00 |
|
MAN03 |
Team Building: How to Motivate and Manage People, Volume II |
Mark Sanborn |
– |
89:00 |
|
MAN04 |
Project Management, Volume I |
Larry Johnson |
– |
58:00 |
|
MAN05 |
Project Management, Volume II |
Larry Johnson |
– |
79:00 |
|
MAN06 |
High Impact Leadership, Volume I |
Mark Sanborn |
– |
80:00 |
|
MAN07 |
How to Get Results with People, How to Build Your Leadership, Power and Visibility on the Job |
Jeff Salzman |
– |
90:00 |
|
MAN08 |
The Wall Street Journal on Management |
Editors of the Wall Street Journal |
1986 |
– |
|
MAN09 |
Managing Change |
– | – |
30:00 |
|
MAN10 |
A Passion for Excellence |
Tom Peters |
1985 |
– |
|
MAN11 |
Achieving Excellence |
Tom Peters |
1985 |
– |
|
MAN12 |
Group Productivity (with workbook) |
– | – |
30:00 |
|
MAN13 |
Abilene Paradox (with workbook) |
– | – |
45:00 |
|
MAN14 |
Small Business Survival Workshop |
Kent Burnes |
1994 |
– |
|
MAN15 |
Stress Management |
– | – |
22:00 |
|
MAN16 |
Stress Test |
– | – |
21:00 |
|
MAN17 |
Revitalizing Main Street: A Conference for Leaders in Business |
Patty Hannum, Kenneth Smith, David Taylor |
– | – |
|
MAN18 |
Successful Strategies for Business. Town Hall Meeting for Small Business Owners with Senator Christopher Bond |
– | 1992 |
60:00 |
|
MAN19 |
The Case of the Snarled Parking Lot (with workbook) |
Rivian Bell & Teresa Koenig, JDI, Ltd. |
– |
20:00 |
|
MAN20 |
Motivating People to Care |
Bernard Hugh Petrina |
1986 |
– |
|
MAN21 |
Kiplinger's Guide to Small Business Growth |
Kiplinger Editors |
1992 |
35:00 |
|
MAR1 |
Promotion: Solving the Puzzle. Advertising, Public Relations, Direct Mail, Trade Shows (with workbook) |
– |
1990 |
55:00 |
| MARKETING | ||||
|
MAR2 |
Marketing Skills for Small Business, Volume III |
– | – |
28:00 |
|
MAR3 |
Marketing: Winning Customers With a "Workable" Plan |
– |
1989 |
45:00 |
|
MAR4 |
Marketing: Creating a Winner |
– | – |
80:00 |
|
MAR5 |
Growing the Company Conference: Quality and the Customer, Sales and Marketing, Money Matters, Management Issues |
– |
1991 |
110:00 |
|
MAR6 |
Marketing Strategy (video/audio/workbook) |
– |
1988 |
v51:00 |
| QUALITY CONTROL | ||||
|
QC1 |
It Was No Accident (Space Shuttle Challenger) |
Roger Boisjoly & Mark Maier |
1988 |
– |
| SALES | ||||
|
S1 |
Negotiate Like the Pros, Never pay too much, settle for too little or give in too soon again. Volume I |
John Patrick Dolan |
– |
90:00 |
|
S2 |
Negotiate Like the Pros, Never pay too much, settle for too little or give in too soon again. Volume II |
John Patrick Dolan |
– |
90:00 |
|
S3 |
Retail Sales Training System |
– | – |
30:00 |
|
S4 |
Telemarketing #1: Customer Service: Back Up "Telephone Techniques" |
– | – |
15:00 |
|
S5 |
Telemarketing #2: Becoming a Pro on the Phone |
– | – |
15:00 |
|
S6 |
Telemarketing #3: Dealing With Customer Objections |
– | – |
18:00 |
|
S7 |
Telemarketing #4: Getting the Order |
– | – |
8:00 |
| START YOUR OWN BUSINESS | ||||
|
ST1 |
So You Want to be an Entrepreneur |
– | – |
28:00 |
|
ST2 |
Basic Business: How to Really Start Your Own Business (with workbook) |
– | – | – |
|
ST3 |
Small Business Law: How to Start Your Own Business (with workbook) |
Ralph Warner, Joanne Greene |
1993 |
60:00 |